Send a report from the app
- Open Settings.
- At the very bottom of the list, tap Report a bug.
- Describe the problem you ran into, then send.
The app's technical logs are attached to the report automatically: that is what makes it possible to understand what happened on your device.
Sending requires an internet connection. The form is displayed in English.
If a record seems to have disappeared
First of all, to preserve the traces on the device:
- do not log out;
- do not switch establishment;
- do not reinstall the app or clear its data.
Send the report from the same device, stating the type of record, the date and time of the entry, and whether you were offline at the time.